Mark Armstrong

This one I've got down... or so I thought. I'm pretty amenable to other people's opinions. I often hold things with an open hand and welcome input from others. And yet when I

I listened to a podcast the other day and heard a term that got me thinking. Anticipatory charm. It was used in a conversation about the difference between wanting to do something and

Wordsmithing is not a 4-letter word. In fact, according to Oxford and Merriam-Webster, it’s not a word at all! But let’s assume for a minute that the circles I run in

We all get to be humble. There's no way around it. We either humble ourselves, or we get humiliated. Someone who humbles themselves is respected, honored, and seen as a person of character

I have a theory. Ok it's less of a theory and more of a question I've been asking myself. With all the personalized experiences we engage with regularly - from Amazon, to Netflix,